318
NOUS72 KNES 110834
ADMNES
*UPDATE # 2: *
THE ISSUE STILL PERSISTS WITH SETTING UP USIGEN PASSES. UNABLE TO COMMAND
THE PASS MANUALLY. CNES INFORMED US THAT THEY HAVE COMMUNICATED WITH
EUMETSAT TO ADDRESS THIS ISSUE. DATA RECOVERY WILL BE ATTEMPTED WITH THE
NEXT SCHEDULED PASS ON REV 44750 @ 1003Z AT USG.

*UPDATE # 1:*
ATTEMPTED TO USE USG-1 AS A COLD SPARE FOR J3 PROCEDURES TO COMPLETE THE
PASS. AFTER DESCHEDULING THE PASS, COMPLETING THE PRE-PASS SET UP, AND
CONNECTING TO USG-1 (REV 44748 @ 0613Z) THE REMOTE COMMAND RC100 TESTET WAS
SENT. THE MESSAGE LOG INDICATED THAT  "NO RESPONSE TO 100 TESTEST". SINCE
AN ACK WAS NOT RECEIVED IN THE AFFIRMATIVE A NEWPASSPLAN COULD NOT BE
UPLOADED TO USE USG-1. AFTER MULTIPLE ATTEMPTS THE PASS IS CONSIDERED
FAILED. DATA RECOVERY WILL BE ATTEMPTED ON THE NEXT SCHEDULED PASS (USIGEN
REV 44749 @ 0806Z).

*TOPIC:* JASON 3 DATA DELAY


*DATE/TIME ISSUED*:   AUGUST 11, 2025 0531Z

*PRODUCT(S) OR DATA IMPACTED:*  JASON 3 DATA

*DATE/TIME INITIAL IMPACT:*  AUGUST 11, 2025 0444Z

*DATE/TIME OF EXPECTED END:*  TBD

*DETAILS/SPECIFICS:* DUE TO MISSING FILES AFTER FAIRBANKS PASS (REV 44747)
A NO ACK WAS SET AND THE DATA WILL BE PLAYED DOWN AGAIN TO RECOVER MISSING
FILES ON THE NEXT SCHEDULED PASS. HKTMR FILE - 97%, PLTM1 AND PLTM2 FILES -
99%.

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