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*TOPIC:* PDA PRODUCT OUTAGE: NPP, N20, N21 SATELLITES COMING TO PDA FROM
CLOUD_PG AND CLOUD_INGEST.



*DATE/TIME ISSUED:* AUGUST 14, 2025 0851Z



*PRODUCT OR DATA IMPACTED:* CLOUD_PG AND CLOUD_INGEST RELATED TO NPP, N20,
AND N21 SATELLITES.



*DATE/TIME OF INITIAL IMPACT:* AUGUST 14, 2025 0215Z



*DATE/TIME OF EXPECTED END:* AUGUST 14, 2025 0702Z



*LENGTH OF THE OUTAGE/EVENT:* 4 HOURS, 45 MINUTES.



*DETAILS/SPECIFICS:* PDA BEGAN QUARANTINING NPP, N20, AND N21 FILES ON AUGUST
14, 2025 0215Z DUE TO THE NPP, N20, AND N21 FILES BEING ASSOCIATED WITH THE
INCORRECT SATELLITE. THE ISSUE WAS INVESTIGATED AND CORRECTED AT
APPROXIMATELY AUGUST 14, 2025 AT 0702Z. THE QUARANTINED FILES ARE BEING
REPROCESSED AT A RATE OF ABOUT 3 FILES PER SECOND AND ARE EXPECTED TO TAKE
ABOUT 24 HOURS FROM CORRECTION TIME. JOBS REQUIRING THIS DATA MAY BE
AFFECTED BY THIS ANOMALY. THE PDA ENVIRONMENT WILL CONTINUE TO BE CLOSELY
MONITORED DURING THE REPROCESSING ACTIVITY.





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